October 18, 2021
CaliBurger has announced it will open a restaurant in the greater Seattle area that features the latest technology from Miso Robotics and PopID. The company said it is the first restaurant it is opening prior to the onset of the pandemic in early 2020.
Located in Shoreline, just north of Seattle, the new CaliBurger location will feature Miso Robotics’ Flippy, an autonomous robot system that can take over the work of an entire fry station. While the Shoreline store will use Flippy to french-fry cooking initially, the robot can also cook chicken breasts and tenders, onion rings, and sweet potato waffle fries. The system’s image recognition technology allows for real-time quality control to prevent any food quality errors during the cooking process and before any food items reach customers, CaliBurger said. This is also the first time the Seattle market has seen a fully autonomous robotic system for cooking, which aims to enhance production speed, improve labor allocation, and add additional health and safety checks in the kitchen.
“The deployment of Flippy enables CaliBurger to retrain our staff to spend more time tending to customer needs to better improve the guest experience, while supervising the robotic system that’s handling the cooking,” said Jeffrey Kalt, CEO of CaliBurger. “This results in happier workers, more satisfied customers, and a more profitable business.”
Kalt said one of the benefits of Flippy is the ease of installation, which can be accomplished overnight. “Being able to swoop in after a CaliBurger closes, install Flippy and train staff the following day is a monumental advantage for us,” said Kalt.
In addition to Flippy, the new CaliBurger restaurant will feature PopID’s latest face-based ordering and payment system. “The PopID platform allows our staff to focus on tasks other than taking orders and processing payments,” said Kalt. “It also increases average ticket size, improves throughput, and lowers payment processing fees, resulting in increased free cash flow.” PopID is currently being accepted on self-ordering kiosks and payment terminals connected to the point of sale in more than 100 different restaurants and retailers around major colleges throughout Southern California.
For more details on Miso Robotics and its robotics offerings, visit its website here.