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RobotLAB to Offer SoftBank’s Pepper, NAO in North America Channel Deal


June 18, 2021

Robotics integrator RobotLAB and SoftBank Robotics America (SBRA) have announced that the humanoid robots Pepper and NAO are now exclusively available through RobotLAB in North America. The partnership also expands Pepper’s previous industry and STREAM education focus areas to a broader range of applications, and marks RobotLAB’s debut as a partner of SoftBank’s Whiz cleaning robot.

The latest announcement builds upon an existing partnership between the two companies, as RobotLAB has already deployed and supported thousands of robots in the field, including Pepper and NAO.

“We are pleased to expand our partnership with SBRA to become the exclusive distributor of Pepper and NAO, while also adding a new solution into our collaborative portfolio with Whiz and Whiz Connect,” said Elad Inbar, CEO of RobotLAB. “SoftBank Robotics is known for commercializing robotics that make people’s lives safer and more connected, which matches our focus on smart, useful robots, especially in this new normal. As we continue to partner to bring the extraordinary to humanity’s day-to-day, RobotLAB will further develop the Pepper experience through the latest hardware models and our proprietary Robot Control AI platform.”

RobotLAB will offer two hardware versions for Pepper – Pepper Premium, and Pepper Premium+Nav. While the two robots share the same underlying hardware, the Premium+Nav allows for autonomous navigation, while the Premium serves stationary application. Pepper’s use cases continue to include education, research, hospitality, dining, retail banking, healthcare and senior living, SoftBank said. 

For education purposes, RobotLAB offers Pepper and NAO together with a curriculum that helps students learn how to code and program the robot. Pepper Premium can be programmed using Python, C++, or the drag-and-drop interface Choregraphe, while the Premium+Nav model can be programmed using Android Studio and Java. Customization and cloud control can be utilized through the Robot Control system. Robot Control lets customers choose the skills they want for their robot, which can include conversation, identification of people and situations, entertainment, or physical tours. The system also offers analytics tools that help fleet managers study how people interact with the robots, and change the behaviors through the cloud-based service.

“RobotLAB’s proven expertise in supporting our mission around humanoid robotics makes them the ideal exclusive partner for Pepper and NAO as we continue to grow our channel partnership network in North America,” said Brady Watkins, general manager and senior vice president at SoftBank Robotics America. “They have a strong understanding of the need and demand for robotics in this new era of reoccupying public spaces and the health and safety benefits that distancing, information sharing, and smarter cleaning bring. This is a natural next step in our humanoid partnership as well as our broader vision on the future of connected workplace through all of our solutions, including Whiz.”

For more details on how you can purchase the robots, click the links below:

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