May 2, 2022
Relay Robotics – a new company formed by the acquisition of robotics developer Savioke – has announced completing a $10 million Series A financing round, as well as the appointment of Michael O’Donnell as chairman and CEO. Savioke’s co-founder, Steve Cousins, will become chief technology officer of Relay Robotics and lead the company’s product strategy and innovation efforts, the company said.
The Relay delivery robots are currently deployed at major hotels in the U.S., including Marriott, Hilton, Westin, Mandarin Oriental, Holiday Inn and Raidsson, as well as in hospitals and commercial real estate properties. The company’s Rapid-Install trains and activates a robot within hours of arrival at a location, and customers can name the robot and create a customized “wrap” to give it a unique character that also harmonizes it with the customer’s brand.
“Our ownershi’s crystal ball saw, before most hotel operators, what service robot technology could add from a marketing and operations perspective,” said Bob Combie, senior vice president of technology at Seaview Investors, a leading hotel operator. “The Relay robots are integrated into our daily guest experience, and we use them at all eight of our hotels.”
Relay’s product line includes the original Relay service robot; and the Relay+, the latest autonomous robot with flexible configurations including a larger capacity top bin, a four-drawer model, and independent elevator operations (picttured, below).
“I’m excited to join Steve and the incredibly talented team at Relay Robotics to address this huge market opportunity for autonomous robots that help businesses serve their customers, patients, and employees,” said O”Donnell. “The market is quickly embracing these AI & autonomous technologies to address the worldwide labor shortage and meet their clients’ needs. Relay Robotics has the intellectual property, a product line of working robots making deliveries across hospitality, healthcare and offices, and a pipeline of marquee customers.”
“There is a multibillion-dollar market for service robots and Relay Robotics has the team, technology and real-world experience in applying service robots to solve business problems,” said Mark Koulogeorge, managing partner at MK Capital, which led the Series A financing. “Michael will lead Relay on an aggressive growth path as we partner with customers to develop more innovative uses of service robots to enhance the customer experience and improve operating efficiency.”
For more details on the robots and their technologies, visit the Relay Robotics website here.