Bell and Howell Unveils QuickCollect Go! POD to Automate E-Commerce PIckup


August 24, 2021

Bell and Howell, which provides automated e-commerce pickup solutions, has unveiled the QuickCollect GO! POD, a new robotic e-commerce order pickup solution that eliminates labor-intensive order touchpoints through next-generation automation and intelligent software.

The system aims to address growing challenges with labor costs and shortages, inefficiencies of e-commerce pickup, and order hand-off delays. The GO! POD is a self-contained “store in a box” solution designed for simplified outdoor drop-in installations. It includes drive-up automated pickup at remote sites to broaden a brand’s reach, as well as 24/7 automated pickup without adding store hours or staff. The system can accept orders from logistics hubs, automated centralized and micro-fulfillment centers, manual fulfillment operations, and other sources. The company said they are an excellent fit for grocery-specific needs with configurations to address frozen and refrigerated temperature control requirements.

“We are excited to launch the QuickCollect GO! POD and bring our innovative solutions to grocers, retailers, pharmacies, and more,” said Larry Blue, president and CEO of Bell and Howell. “Retailers recognize that consumer convenience, fulfillment efficiency, and brand reach are critical to the next level of e-commerce. Our new solution allows an associate to load orders in seconds, freeing them up for other tasks, while the internal automation allows a consumer to retrieve their order quickly without interrupting store operations. Our data reflects how much consumers enjoy the convenience and consistent speed we can deliver in the QuickCollect GO! POD.”

The system keeps orders safe and secure until the customer picks them up with a unique pickup code. Software allows for customer pickup and enables the system to act as an intelligent hub for local delivery partner pickups, while multiple portal configurations expand capacity for high-volume simultaneous processing. The system’s interface and consumer-focused designs facilitate contactless, fast, and trouble-free experiences, further improving confidence and e-commerce adoption.”

For more details on the system, visit the Bell and Howell website here.

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