Serve Robotics Partners With Pizza Hut Canada for Delivery Services
September 26, 2022
Pizza Hut Canada has announced the launch of its new robot delivery service, through a partnership with Serve Robotics. The service will host a two-week pilot program in Vancouver, British Columbia, allowing customers who place an order via the Pizza Hut app to have menu items delivered directly to their doorstep via robot.
“From introducing cheese in our stuffed crust to delivering pizza to the International Space Station, Pizza Hut is the pizza pioneer,” said Manish Dhankher, director of operations at Pizza Hut Canada. “We’re always looking for ways to enhance our customer service and deliver hot, fresh, and delicious menu favorites to our customers. Pizza Hut is thrilled to be at the forefront of this technology and partner with Serve Robotics to bring this offering to Canada for the first time.”
The Pizza Hut located on 1725 Robson Street in Vancouver was chosen as the first location for the pilot. Customers selected for robotic delivery will be able to use the Pizza Hut app to track the robot’s location as their order approaches and will receive a unique, one-time PIN to retrieve their order from the robot’s secure compartment.
“Serve is excited to partner with Pizza Hut to provide Vancouver customers with the convenience and reliability of zero-emissions robotic delivery,” said Ali Kashani, co-founder and CEO of Serve Robotics. “This is an important step forward in our efforts to expand our delivery platform to serve more cities and communities.”
Serve’s robots have completed tens of thousands of deliveries, eliminating the equivalent of thousands of car trips and several tons of CO2 from city air, the company said. The robots use a range of sensors to identify nearby objects, enabling them to autonomously navigate sidewalks, while also being assigned to human supervisors to ensure their safe operation.
“This signals an exciting step forward for the future of delivery technology in Canada,” said Dhankher. “We’re confident Vancouverites will not only experience delight in having a robot deliver their food but will also find this complements Pizza Hut’s existing delivery service, allowing us to deliver more food to more people. We look forward to learning from this pilot in Vancouver.”
For more details on Serve Robotics, visit its website here.
