May 25, 2022
Wing Zone, a fast-casual restaurant brand that makes made-to-order chicken wings, has announced a partnership with Miso Robotics. The agreement will include Miso’s Flippy 2 robotic system a part of the standard build for all future restaurant locations – making Wing Zone the first fast-casual brand to include food robotics into its operations at this level.
“With over 100 new shops in our current development pipeline, our technology roadmap relies heavily on strategic partnerships with companies like Miso, a pioneer in the field of food automation, that has the knowledge, data and resources to design robotics solutions that maximize our efficiency and provide a better overall customer experience,” said David Bloom, chief development and operating officer at Wing Zone. “Our industry is in dire need of automation, and we are more than ready to deploy it at scale to continue growing our business.”
The partnership also parallels the recently announced Wing Zone Labs – a franchisee of Wing Zone that will support the company’s overall corporate innovation efforts. Wing Zone Labs will deploy Flippy at its 20 upcoming locations in Southern California to handle the frying station for chicken wings and other fried menu items.
“We couldn’t be more excited to announce a truly groundbreaking partnership with Wing Zone to incorporate back-of-house automation into all of its future restaurants from this point forward,” said Mike Bell, CEO of Miso Robotics. “No other brand has accepted automation to this degree, and we don’t take their trust in us lightly. We want to establish Wing Zone as the franchise of the future, and this is just the first step in doing so.”
In addition to Wing Zone, Miso has worked with Buffalo Wild Wings on a pilot of having a robot cook chicken wings. For more details on Miso Robotics and its food automation technologies, visit its website here.